The platform-engineer mindset (and why it changes everything)
Platform engineering isn't DevOps with a new hat. It's a product mindset applied to your internal developer experience.
Platform engineering treats your developers as customers. That single shift in framing changes how you prioritise, measure and ship.
Start with the developer's day
Map the path from "I have an idea" to "it's in production". Where are the cliffs? Where do people wait for someone else? That's your backlog.
Pick your golden paths
You don't need infinite flexibility. You need two or three well-paved roads — service templates, deployment patterns, observability defaults — that 80% of teams happily ride on.
Measure what matters
Lead time, deployment frequency, change-failure rate, MTTR. Boring DORA metrics, religiously tracked. They are the difference between "we feel faster" and "we *are* faster".
Sell it internally
The best platform team is invisible because everyone uses it. Treat your platform like a product: changelogs, office hours, a real roadmap.